Shipping policy

Free shipping

U.S. orders of $1,000 or more ship free. That covers nearly every Haltech ECU and plug 'n' play kit we sell.

Where we ship

We ship to all 50 states and to most countries worldwide. Orders ship from Minnesota. Some items ship directly from Haltech or our other suppliers, so an order may arrive in more than one package.

Shipping rates

For U.S. orders under $1,000, shipping is calculated at checkout from live USPS, UPS and DHL rates based on package weight, size and destination.

Processing time

In-stock items ship as soon as we can after you order. Build-to-order items, such as custom harnesses and plug 'n' play kits, and items shipped from our suppliers take longer. If anything in your order is backordered or built to order, we'll contact you with an estimated ship date.

Tracking

You'll get a shipping confirmation email with tracking as soon as your order ships.

International orders

International shipping is calculated at checkout. Customs duties, taxes and import or brokerage fees aren't included in our prices or shipping charges and are the buyer's responsibility. Customs can add time to delivery. Please note that we can't accept returns on orders shipped outside the United States (see our Refund Policy).

Tuning services

Remote tuning and other services are delivered online and don't ship.

Damaged or missing packages

Please double-check your shipping address at checkout. If a package arrives damaged or doesn't arrive, email service@tunedbyshawn.com or call 1-218-330-7369 with your order number, plus photos of any damage, and we'll work with the carrier to make it right.